Terms of service
Yes—add a Terms of Service policy next. Google Merchant Center’s store requirements specifically call for both a refund policy and Terms of Service, along with clear contact information and a secure, accessible website.developers.google+1
Use the policy below for Southern Soul and Grace. It is a practical starting template for a made-to-order Shopify/Printify apparel and gift shop, but it is not legal advice—review it to ensure it reflects how you will operate.
Terms of Service
Copy and paste this into Shopify Admin → Settings → Policies → Terms of service
TERMS OF SERVICE
Last updated: September 5, 2026
Welcome to Southern Soul and Grace. These Terms of Service govern your use of our website, products, and services. By visiting our website or placing an order, you agree to these Terms of Service.
1. ABOUT OUR STORE
Southern Soul and Grace offers made-to-order apparel, drinkware, accessories, and gift items. Our products are designed to celebrate faith, family, furbabies, and Southern-inspired style.
For questions about these terms or an order, contact us at:
Maranda@southernsoulandgrace.com
2. PRODUCTS AND PRODUCT INFORMATION
We make every effort to display product descriptions, colors, designs, sizes, and images as accurately as possible. However, colors may appear differently depending on your screen or device.
Many items are made to order. Minor differences in color, print placement, size, and appearance may occur due to the production process and do not necessarily mean an item is defective.
Please review product descriptions, size charts, available colors, and personalization details carefully before placing your order.
3. PRICING AND PAYMENT
All prices are shown in U.S. dollars unless otherwise stated. Prices, promotions, product availability, and shipping charges may change without notice.
Payment must be completed at checkout before an order is processed. We reserve the right to cancel or refuse an order if payment is not authorized, product information is inaccurate, or we suspect fraudulent activity.
4. ORDER ACCEPTANCE AND CANCELLATIONS
Submitting an order is an offer to purchase. We reserve the right to accept, decline, or cancel an order for any reason, including product availability, pricing errors, inaccuracies, suspected fraud, or an inability to process payment.
Because many items are made to order, cancellation or order-change requests must be made as soon as possible. Once production has begun, we may be unable to cancel or change an order.
5. SHIPPING AND DELIVERY
Orders are produced and shipped by our fulfillment partners. Production times and delivery estimates may vary by product, destination, carrier, and season.
Shipping and delivery dates are estimates and are not guaranteed. Southern Soul and Grace is not responsible for delays caused by shipping carriers, weather, holidays, customs, incorrect customer-provided addresses, or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address at checkout.
6. RETURNS, REFUNDS, AND REPLACEMENTS
Our Return and Refund Policy explains how we handle returns, refunds, replacements, damaged items, defective items, and incorrect orders. By placing an order, you agree to that policy.
Please review our Refund Policy before placing an order.
7. INTELLECTUAL PROPERTY
All content on this website, including designs, artwork, logos, product photos, text, graphics, branding, and other materials, is owned by or licensed to Southern Soul and Grace and is protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute, sell, or use our content or designs without our prior written permission.
8. PROHIBITED USES
You agree not to use our website or services for any unlawful purpose or in a way that could harm, disrupt, interfere with, or impair our website, business, customers, or systems.
You may not attempt to gain unauthorized access to our website, use automated tools to collect data without permission, submit false information, or use our content without authorization.
9. DISCLAIMER OF WARRANTIES
Our products and website are provided on an “as is” and “as available” basis, except where otherwise required by law. We do not guarantee that the website will always be secure, uninterrupted, error-free, or available at all times.
10. LIMITATION OF LIABILITY
To the fullest extent allowed by law, Southern Soul and Grace will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability for a claim related to an order will not exceed the amount paid for the product that gave rise to the claim.
11. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The “Last updated” date at the top of this page will show when changes were made. Your continued use of our website after updates are posted means you accept the revised Terms.
12. CONTACT US
If you have questions about these Terms of Service, please contact us at:
Southern Soul and Grace
Maranda@southernsoulandgrace.com